If your doctor recommends surgery for a work-related injury, workers' compensation should cover it — but insurance companies often delay or deny surgical authorization. Understanding how the authorization process works, and how to fight a denial, is critical to getting the treatment you need.
How Surgical Authorization Works
Your treating physician submits a request for authorization (RFA) to the workers' comp insurer. The insurer has a set number of days to respond (varies by state — typically 5–30 business days). They can approve, deny, or request more information. If they don't respond within the deadline, the request may be automatically approved under your state's rules.
Why Surgery Gets Denied
Common reasons insurers deny surgery include: claiming the surgery is not medically necessary, arguing the condition is pre-existing and not work-related, requiring a second opinion first, disputing causation (whether the injury actually happened at work), or claiming conservative treatment hasn't been exhausted. Many denials are pretextual — insurers routinely deny first to delay costs.
What to Do When Surgery Is Denied
First, get the denial in writing with specific reasons. Then: request an Independent Medical Review (IMR) or Utilization Review appeal (available in most states), have your treating doctor write a detailed letter supporting the medical necessity of surgery, consult a workers' comp attorney who can file for an expedited hearing, and obtain a second opinion from your own specialist to counter the insurer's position.
Emergency Surgical Authorization
If your condition is deteriorating and surgery is urgently needed, your attorney can file for an emergency hearing before the workers' comp board to compel authorization. Courts take medical emergencies seriously. Don't wait months going through administrative appeals if your health requires faster action.
Choosing Your Surgeon
In most states, the employer or insurer controls the initial medical provider selection. However, you typically have the right to a specialist referral for complex surgery. Your treating physician should refer you to an appropriate surgical specialist. In some states, after a certain period you can choose your own provider — check your state's rules or consult an attorney.
Post-Surgery Workers' Comp Benefits
After surgery, workers' comp continues to cover all follow-up care, physical therapy, medications, and medical equipment. You continue receiving temporary disability wage replacement until your doctor clears you to return to work. Keep all post-surgical appointments — missed appointments give the insurer grounds to reduce or terminate benefits.
Need a workers' comp attorney? The information in this guide is general in nature. For advice about your specific case, consult a licensed workers' compensation attorney in your state. Free consultations are available — find an attorney near you.